Regulatory Approaches to Digital Payments Transaction Costs in sustaining financial inclusion in Africa

Digital payments – notably mobile money services – have proven crucial in unleashing business and increasing financial inclusion across Africa. However, the transaction costs associated with these solutions have emerged as critical elements that might either promote or discourage these systems from achieving these objectives. To that aim, the Alliance for Financial Inclusion (AFI) contracted Amarante consulting to conduct a regional landscape study on regulatory approaches to digital transaction costs across Africa. The study focused on mobile money as the primary digital payment driver of financial inclusion in Africa, and key industry players, including regulators and select mobile operators, were approached to share insights and experiences in managing and regulating digital payments transaction costs in their respective jurisdictions. The complete report is available here.